Staff Spotlight - Hannah Phibbs

Meet Hannah, our wonderful Front Office Reception Supervisor. With her kind and friendly nature, she greets guests daily, and plays an invaluable role within the Millbrook team.

27 Jul 2023

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Tell us about yourself?

I enjoy spending my time in our beautiful backyard - Otago, which I have been lucky enough to call home since the beginning of 2022. Whether that’s a spontaneous hike, a bluebird day up the mountain, or the hit of a hockey ball. I find myself drawn to the water with growing up with the Marlborough Sounds at my back door. In the summer you'll find me by the lake, by the sea or camping and spending time outdoors.


What does your typical day at Millbrook look like?

No typical day at Millbrook is the same for me and that's why I love it! Whether that be putting a smile on a guest’s face, helping with a check in, working on a project or supporting the team with daily operations.


What do you love most about your job?

100% the people and the amazing team I work alongside everyday. I enjoy working amongst such a diverse team who share their knowledge and experiences from all over the world. I also enjoy and am grateful for the tools and opportunities Millbrook provides me with to take on new challenges and to grow within the industry.


What is it that makes Millbrook so special?

I believe ‘escape the everyday’ is the best way to describe Millbrook. Not only do the beautiful surroundings make this place something special but once again the people I work with as well as the guests and members I get to meet everyday make it special.


What is the best piece of advice you have been given?

Something that I was taught at my primary school has stuck from me from a very young age -
PRIDE
P - Personal best
R - Respect
I - Integrity
D - Determination
E - Enjoyment

Cats or dogs?

Would have to be dogs!


Favourite place in the world?

Kaiteriteri - or anywhere where all my family and friends are together.


Favourite food?

Anything homemade by my Mum and older sister – who are both amazing cooks/bakers!

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