For your convenience please find below the Property Manual for your Resort Home and important guest information on the House Rules.
We hope that you have a wonderful stay with us.
Important Guest Information, House Rules
The Resort Homes are private residences managed by Millbrook Resort, we kindly ask that all guests staying within this accommodation type respects our property owners by complying with the following requests:
Please remove any soiled footwear before entering the property.
Any spillages on soft furnishings should be reported to Reception so our housekeeping team can attend to them promptly. To avoid further damage, please do not attempt to remove stains on upholstery.
Most wall heating thermostats have been pre-programmed (basic instructions for increasing/decreasing heat are in the online Property Manual). If you are unsure how to adjust the settings, please contact Reception so a staff member can assist you.
Thank you and we hope that you have an enjoyable stay.
22 Settler's Way Property Manual
All of our Resort Homes and Luxury Retreat properties have been specifically tailored and designed to the requirements of individual owners, making your stay a unique experience. Within this manual we have included some information specific to this property relating to the operation of various components found within the house. We would like to remind you that this is a residential area with neighbouring properties and we ask that noise levels are kept to a minimum. Should any accidental damage occur, please inform a member of staff immediately to avoid any additional charges being incurred. Thank you for your care and consideration.
PHONES
Millbrook’s Hotel system is linked to the phone/s in this property.
PRIVATE STORAGE
The owner has various cupboards and/or rooms around the property locked for private storage.
RUBBISH
There is a waste disposal unit located in your kitchen sink where you can dispose of soft food scraps and vegetable peel. Place the items you want to dispose of down the drain, turn on the cold water tap so water is running and press the button between the power outlets (located on the wall to the right of the sink) to start the grinding. Press the button again to stop the machine. Please do not place chicken, fish or meat bones, banana skins (or any fibrous or hard foods) in the unit.
There are rubbish bins located in a cupboard to the right side of the kitchen sink. Outside of the property there is a GENERAL WASTE rubbish bin (red lid) which are collected on a Monday and a GLASS BOTTLE rubbish bin (blue lid) which are collected on a Friday. Please rinse all bottles and remove any lids before disposing of them to avoid contamination.
FIRE EXTINGUISHER
A small fire extinguisher can be found under the kitchen sink.
If the extinguisher is emptied and the fire is still not out, evacuate the property immediately.
GARAGE
Guests are welcome to use the garage during their stay.
HEATING
UNDER-FLOOR (FOYER, LAUNDRY & KITCHEN TILED AREAS)
The under-floor heating will be turned on prior to your arrival during cooler months. However, if you want to adjust the heat level the two thermostat panels are located at the bottom of the stairs by the front door and also in the crockery cupboard in the kitchen. To change the heating level, simply open the side panel on the right side of the thermostat and use buttons to adjust.
UNDER-FLOOR (BATHROOMS)
The heating for these floors is on a timer and we ask guests not to adjust the settings. There are also heated ceiling lamps controlled by the switched labelled HEAT and heated towel rails controlled by the switch beside each one.
WALL HEATERS (UPSTAIRS BEDROOMS)
IMPORTANT: Please do not place anything up against these heaters or use them as drying appliances.
WALL HEATER (DINING ROOM)
Simply press the red
button and use the buttons to adjust the heating level. Please turn off the heater when not in use.
GAS FIREPLACE (LOUNGE)
To operate the gas fireplace, first pull down the grill underneath the glass screen.
IMPORTANT: The glass gets very hot. Never place items close to or up against the fireplace. If there is no fireguard, one can be requested from Reception to be delivered to the property. Always switch off the fireplace when the property is vacant.
KITCHEN
The kitchen is equipped with the following appliances for your convenience:
HOB
To use the gas hob:
NB: Always ensure the gas is switched off after use.
OVEN
MICROWAVE
For quick use:

EXTRACTOR FAN
DISHWASHER
The dishwasher tablets are located in the cupboard under the sink.
LAUNDRY
For your convenience, the property is equipped with a washing machine and a dryer, as well as an iron and ironing board.
WASHING MACHINE
For quick use:
TUMBLE DRYER
For quick use:
HOME ENTERTAINMENT
TV (LOUNGE)
BLUETOOTH SPEAKER (DINING ROOM & MASTER BEDROOM)
Further operating instructions for other functions on this speaker can be found in the drawer of the side table on which the speaker is sitting in the dining room.
OUTDOORS
BBQ
IMPORTANT: If the burner does not light, turn the burner control knob to OFF and wait 5 minutes to let the gas clear before you try again. DO NOT fold in tables until the barbecue is cold. If you continue to be unable to light the BBQ, please contact Reception for assistance.
Please ensure the gas cylinder is turned off after each use.
DUCKS
We kindly ask guests NOT to encourage the ducks onto the property by feeding them, as they will leave a mess on the patio and inside the house.
FURTHER INFORMATION
Should you require further assistance during your stay here at Millbrook, please contact Reception on ext 0.
Once again, we hope you enjoy your stay.